Drive Store Performance: Monitor sales, KPIs, and profitability across assigned stores, analyze performance data, and implement action plans to improve results and achieve targets.

Lead & Develop Teams: Supervise Store Managers and Beauty Advisors through coaching, performance management, training, recruitment support, and talent development.

Ensure Operational Excellence: Maintain compliance with company policies, brand standards, visual merchandising, health and safety requirements, and oversee promotional campaigns and product launches.

Oversee Customer Experience & Inventory: Enhance customer satisfaction through regular store visits, service monitoring, inventory audits, stock control, loss prevention, and resolution of inventory discrepancies.

Manage Reporting & Cross-Functional Coordination: Prepare performance reports, oversee area budgets and schedules, and collaborate with head office on inventory, supply chain, and marketing initiatives.

Support Store Expansion: Lead the operational setup of new stores, including permits, fit-out, equipment installation, and launch readiness while ensuring compliance with brand and operational standards.